Privacy policy

We respect your data
We won’t collect any personally identifiable information (hereafter “Information”) without first obtaining your consent to do so. We may obtain personal data face to face, electronically, on paper or verbally (such as during any meetings or telephone conversations we have with you).

Where we do wish to collect Information, we will be explicit in detailing the way your Information will be used so you can decide if you are happy for us to do so. We will never supply any of your Information to anyone else to use for any other reason, unless required to do so by law. We will retain your Information for a reasonable period or as long as the law requires.

How we use your Information
We will use the Information we collect if you engage Bryers for the purposes of;

  • providing you with to provide intellectual property services (Services)
  • managing your account with us
  • analysing the use of our website to enable us to improve your user experience.

We may occasionally use your Information to contact you to notify you about important changes to our Services.

Storage and disclosure of your Information
The Information you provide to us will be held in our records and on our computers in the UK. We employ security measures to protect your Information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.

Your Information may be accessed by or given to our staff and third parties who act for us to provide our Services, and for any other purposes approved by you.  If we need to give access to your Information to any third party outside the European Economic Area, we will always take steps to seek to ensure that your Information is used by those third parties in accordance with this policy. We will never sell, trade, or lease your Information to others.

Access to personal information
Bryers tries to be as open as it can be in terms of giving people access to their personal information. You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us by emailing [email protected].

Website
When someone visits the Bryers website we use a third-party service, Google Analytics, to collect standard internet log information. We do this to find out things such as the number of visitors to various parts of our website. This information is processed in a way that does not identify anyone. We do not make and do not allow Google to make any attempt to find out the identities of the people visiting our website without their consent.

If you are happy for us to collect more specific information about your visit then by accepting our cookies and privacy policy you are giving us permission to do so. To see specific information about the type of cookies that are in use on this website and how we use them please read our cookies policy. If you subsequently change your mind you can change your preferences on the cookies page at any time.

Website Security
We use a third-party service to help maintain the security and performance of our websites. To deliver this service it processes the IP address of visitors to the website. We will only use this information to maintain the security of our own website.

WordPress
We use a content management system, WordPress, to update and maintain the content of our website. We use a standard WordPress service to collect anonymous information about users’ activity on the site, for example, the number of users viewing pages on the site, to monitor and report on the effectiveness of the site and help us improve it. WordPress requires visitors that want to post a comment to enter a name and email address. For more information about how WordPress processes data, please see Automattic’s privacy notice.

Email
We use Outlook (Office 2016) as our email service provider. Outlook (Office 2016) supports Transport Layer Security (TLS) to encrypt and protect email traffic. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit. We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

Amazon Web Servers / IT
Our website is hosted on a dedicated server with Amazon Web Servers (AWS). As well as giving customers a number of tools and services to build GDPR-compliant environments, AWS has achieved a number of internationally recognised certifications and accreditations. In the process, AWS has demonstrated compliance with third-party assurance frameworks such as ISO 27017 for cloud security, ISO 27018 for cloud privacy, PCI DSS Level 1, and SOC 1, SOC 2, and SOC 3. AWS also helps customers meet local security standards such as BSI’s Common Cloud Computing Controls Catalogue (C5) that is important in Germany. We will continue to pursue certifications and accreditations that are important to AWS customers. Find out more about Amazon’s policy regarding GDPR by clicking here.

Links to other websites
This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Updates
We keep our privacy policy under regular review, any changes will be posted on our website and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our site following the alterations.